SHIPPING

INFORMATION


We offer a fast, efficient and hassle free delivery service. You choose which products to buy and decide where you would like them sent, and we will make sure your items are carefully packaged and arrive safely and quickly

We try our best to get all items dispatched within  5-7 working days of receiving your order.

Customised products take a little longer, these are usually dispatched within 7-10 working days.

We use DPD Couriers for all items which are too large/heavy to post and if you happen to be out at the time of the delivery, a card will be left. DPD courier service will send you a confirmation email or text message with your delivery time.

A signature is required for all orders sent via Royal Mail signed for. Someone must be at your delivery address to sign for your parcel between 8am and 6pm.

FREE SHIPPING


Free shipping is available on internet orders – dependant upon your location. Please check in the detailed shipping zone tables below.

If your item does not qualify, then don’t worry as our shipping rates are kept low and can be seen in the table below:

UNITED KINGDOM – FREE SHIPPING on all orders

EU ZONE 1 – FREE SHIPPING on all orders over £175.00

EU ZONE 2 – FREE SHIPPING on all orders over £175.00

INTERNATIONAL ZONE 1 – FREE SHIPPING on all orders over £175.00.

NON DELIVERIES


All items not received must be notified to us in writing within 14 days to enable us to make enquiries and register a claim with the carrier.

Items damaged on arrival must be reported in writing within 48 hours of receipt. Claims made after this time cannot be entertained.

SHIPPING ZONES & COSTS


UNITED KINGDOM

EU ZONE 1

EU ZONE 2

INTERNATIONAL ZONE 1

INTERNATIONAL ZONE 2